Creating a User Account

Table of Contents

1. Creating a User Account

There are 2 methods to register as a user on the Calgary Scientific support site.

Method 1:

  1. Submit a support request to Your account is automatically created.

  2. Open a browser and navigate to

  3. Click the Get a password link and enter the email address that you used to submit the support request. You will receive an email with a temporary password.

    Note To ensure that you can access the correct Knowledge Base articles, if you are a partner with Calgary Scientific, use your corporate email address.
  4. Once you have received the email, log in and change your password.

Method 2:

  1. Open a browser and navigate to

  2. Click the Sign up link.

  3. Fill out the form by providing your full name and email address.

  4. As a security measure, the form contains a captcha field. This field contains two words, enter the words in the text box provided.

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